> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.undetectable.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Payment Surcharge

### Concerned About Possible Payment Surcharge? We Can Help!
Think you may have been charged more than expected for your Undetectable AI subscription?  Don't worry, we're here to assist you!

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Here are a few things to consider:

**Currency Conversion:** Our website prices are displayed in USD. Depending on your location and bank, currency conversion fees might apply. These fees can cause a slight difference in the final amount charged.

**VAT (Value Added Tax):** Some countries have a VAT that gets added to digital purchases. This can explain a potential surcharge on your bill.

If none of the above applies, let's investigate further.

Send an email to our support team at contact@undetectable.ai

In your email, please provide the following information:

1. Registered Name: The name associated with your Undetectable AI account.
2. Email Address: The email address used for your Undetectable AI account.
3. Last 4 Digits of Payment Card: The last 4 digits of the credit card used for your subscription.

Once we receive your email, our support team will investigate the possible discrepancy. Expect an update within 24 hours.