Payment Surcharge

Why was I charged more than the subscription price?
If the amount charged for your Undetectable AI subscription is higher than the price shown on our website, there may be additional fees or taxes applied to the transaction.

Here are the most common reasons:

• Does the currency conversion affect my charge?

Our subscription prices are displayed in USD. If your local currency is different, your bank or card provider may apply a currency conversion fee.
As a result, the final amount shown on your bank or card statement may be slightly different from the price displayed on our website.

• Is VAT included in my payment?

Depending on your country or region, VAT (Value Added Tax) may be added to digital purchases.
If VAT applies to your transaction, the total amount charged may be higher than the advertised subscription price.

• What if currency conversion or VAT doesn't explain the difference?

If the additional charge cannot be explained by currency conversion or VAT, our support team can review the transaction and investigate further.
Please email us at contact@undetectable.ai with the following information:

1. Registered Name: The name associated with your Undetectable AI account or the full name associated with the payment card.
2. Email Address: The email address registered to your Undetectable AI account.
3. Last 4 Digits of Your Payment Card: The last four digits of the card used for your subscription.
4. Subscription Details: The monthly or annual plan you purchased or activated, along with the expected subscription amount.

Once we receive your information, our support team will review the charge and investigate the discrepancy. We’ll get back to you within the hour with an update.

Updated on: 24/09/2026